When placing your property with Sawyer and Co. you can be assured of exemplary service by an award winning team of trained professionals who engage our philosophy of 'Going the Extra Mile' for every single client. You will benefit from our local knowledge of the Brighton, Hove and Sussex area, experience, expertise and contacts. You will be treated with respect and courtesy and assisted, advised and informed through each stage of the property process.
Our Sales Service
At Sawyer & Co. we are proud to have created an estate agency in Brighton and Hove whose culture is to work as hard as possible for our clients, both out of office hours as well as in them, always with a sense of fun, striving to be the best we can whilst consistently considering the customers’ experience. We offer consistency and professionalism in our sales and management teams, creative and dynamic innovation and proven, endorsed, quality customer service; ensuring that our philosophy of ‘going the extra mile’ underpins everything we do. We have proved ourselves experts in the local area and an integral part of the community we serve, building a fantastic reputation based on forming solid, strong relationships with both our customers and members of the community. As such we are best placed to advise our customers on the local environment, provide accurate valuations and notify on specific market trends affecting local property prices and sales in the Brighton and Hove area.
Each and every customer who has any dealings at all with Sawyer & Co., are treated with the utmost respect by a team of trained professionals, instilling an immediate sense of confidence and trust. We demonstrate a strong belief in transparency thus deliver continual unrivalled customer service endorsed by our client reviews, property ombudsman audits, recommendations and repeat business. We are upheld as professionals who get results.
Our offices are situated in prime high street locations throughout Brighton, Hove and Portslade, affording our clients maximum exposure for their properties. We offer properties for sale and to rent and property management across the whole of the Brighton and Hove area from Shoreham-by-sea to Peacehaven, with our Block/Estate Management department covering most of Sussex. We enjoy excellent footfall, with many clients visiting in person to undertake initial discussions and then to place their properties with us.
Our multi-departmental, broad based service and our knowledge across the board in sales, lettings and block management enables us to offer a more comprehensive service to our customers. Our vendors have a distinct advantage in that ‘Buy to Let’ investors are confident to purchase properties through us as they realise we have the knowledge to advise them in all matters affecting their proposed investment. Our knowledge in Block Management also helps us to progress sales because we fully understand leasehold/freehold issues. The cross over business from each department and our extensive knowledge of each boosts sales across the board.
We are extremely proud to have assembled a superb, settled team of skilled property professionals, many having worked together for almost a decade. With a genuine, friendly and pro-active approach; energetic and ambitious, loyal and dedicated, they view estate agency as a rewarding career rather than just a job. We encourage our teams to extend their industry knowledge via ongoing training and acquisition of relevant professional qualifications, all providing additional peace of mind for our customers. Each and every one of our team have spent many years living in the local area, inspiring confidence that your property will be handled by properly trained and qualified staff with excellent local knowledge.
Protection And Peace Of Mind
As members of the Guild of Property Professionals and the Relocation Agent Network we now have connections in over 900 towns and cities across the UK, all of these offices capable of introducing buyers to your property. We advertise our clients’ properties in our associated Mayfair office on Park Lane together with over 100 other associated offices across Greater London. Our association with Cartus, the world’s largest relocation agency, supplying your property with international coverage for investors and business relocators. If you are looking to move out of the area yourself, we can refer you to our associated offices who will help you with your property search.
We are answerable to each of these associations and uphold the strong codes of practice and ethics they enforce. Sawyer & Co. are National Association of Estate Agents (NAEA) and Association of Residential Letting Agents (ARLA) licensed members, as well as members of The Property Ombudsman, Brighton and Hove Estate Agents Association (BHEAA) and the Guild of Property Professionals. We are also an allAgents transparent agent, promoting the views of our customers.
People come to live in the Brighton & Hove area from all over the country, but in particular from London and its suburbs. As members of the Guild of Property Professionals and The Relocation Agent Network we have connections in over 900 towns and cities across the UK, all capable of introducing tenants to our properties. Our association with Cartus, the world's largest relocation organisation, also provides international coverage. Often professionals and families relocating require rental accommodation for specific periods during satellite employment or to discover an area before they decide where to settle down thus exposure to this affluent market place is key.
Sawyer & Co. understand that moving home is one of the most important decisions you make; your home is both a financial and emotional investment. Our exceptional team of professional estate agents provide a bespoke service to match each client’s unique requirements. We begin by listening to your needs, priorities and aspirations, then suggest which features of our home moving package may benefit the most.
At Sawyer and Co. we pride ourselves on going the extra mile for every one of our clients, ensuring total support throughout the home moving process, an efficient positive experience and the best possible outcome.
Innovative and progressive we offer bespoke marketing strategies to ensure as wide an exposure as possible for our clients’ properties. Professionally executed events such as ‘Launch Days' are set up to create a desire from purchasers, often resulting in asking price offers on first day of viewing.
All our properties are promoted with high quality comprehensive property details. Meticulous, focusing on the most salient points and created with high quality photography and floor plans, they really work to bring homes to life. Our photography is consistently fresh, striking and innovative with expert lighting and composition bringing out the finer points of each home. Some of our clients properties benefit from professional copy. Our copywriters are experienced in providing concise, well-crafted lifestyle copy which expose potential buyers to the most amazing aspects of a home and the lifestyle that goes with it. A copywriter will visit a property where they hold an interview with the vendor to really experience the heart and soul of the environment, this is then translated into expert copy.
Our bespoke marketing package may also includes walk-through video tours or interactive 360 immersion tours. These tours provide such a comprehensive experience of the property we have sold or let properties without having to conduct a physical viewing!
Very Friendly and helpful service
A very hands on and attentive agent. Always available for any query I had and kept me updated throughout the entire process. Many thanks
Technology plays a vital role in Sawyer and Co.’s operations. In the current market place the internet is one of the most powerful tools and one which we exploit to the maximum. As well as the national portals including OnTheMarket.com and Rightmove, we also enjoy many unique visitors to our own regularly updated Sawyer & Co. website, which we are consistently developing and improving. Optimised to rank highly on search engines such as Google our website further benefits our customers by increasing the amount of traffic to their properties.
Social media is becoming more important than ever for businesses. Sawyer & Co have a strong social media presence, promoting brand awareness and important for our marketing strategies to showcase client properties expediently and to a wide audience.
Sawyer & Co. has partnered with a range of ‘proptech’ firms to provide an enhanced and efficient customer journey, for example, every enquiry from the property portals such as Rightmove is responded to automatically and tracked to ensure that our staff members contact the customer quickly and respond to their needs. Customers can also contact us 24 hours a day using our website’s ‘Livechat’ service.
At Sawyer & Co. we have developed a strong connection with the local community, supporting youth groups and charities to maintain solid connections. This not only enhances your property’s exposure to the local market but more importantly enables our staff to describe your area in more detail and with more passion.
We deliver unrivalled customer service to vendors and purchasers alike, endorsed by our client reviews, property ombudsman audits, recommendations and repeat business.
We consistently perform the basics to meet expectations then work even harder to exceed them. Our core company philosophy ‘Going the Extra Mile’, underpins everything and sets us apart from our competitors.
Sawyer & Co have partnered with a company called Gazeal to help our customers prepare their legal documents quickly and efficiently. Whilst we are busy marketing your property, Gazeal use this time to prepare the legal documents with you that you will need. We then make these available to any interested buyer BEFORE they make you an offer. This way we can be sure that the buyer is GENUINE and RELIABLE BEFORE we start the sale.
After you have accepted an offer, these documents are instantly transferred to your chosen solicitor, saving weeks off of the usual process.
How much does it cost? There is NO CHARGE.
What information is collected at the start? It is called the ‘Buyer Information Pack’ and is usually put together by the Sellers conveyancer when a buyer is found. Gazeal prepare this much earlier. Typically it contains:
- Property Information Form Fittings and Contents Form
- Copy of the sellers title registered at the Land Registry
- Copy of any planning permissions, guarantees etc
- Leasehold Information Pack (if applicable)
- Any other relevant documents the Seller wishes the Buyer to see, ie: copy of Broadband or Utility bill.
How long does it take to prepare? This all depends on how quickly the Seller completes this on their own. We can have the pack ready in an hour. Typically 1/2 days.
How does a potential Buyer get to see this pack? Once an interested buyer has been identified, Gazeal ask the Seller to check that the information is up to date and then the buyer is granted access to check the information online via the Gazeal platform. They are sent an email or text and can login instantly upon the Seller confirming the information is ok.
How much does it cost for the Buyer to view the information? There is NO CHARGE to the buyer to view the information.
How do I know if the Buyer has viewed the pack? When the Buyer logs in to view the information, Gazeal send the Agent an email alerting them to this. Very useful if you have had multiple requests for access.
Sawyer & Co Secure Sale
Sawyer & Co Secure Sale in association with Gazeal
This is a separate service from the ‘sale ready’ service and you can choose neither, either or both services.
Once we have found a suitable and reliable Buyer, we would like to SECURE their commitment to you further and make the move more CERTAIN.
The Buyer will no doubt expect us to remove your property from the market for them, and therefore we need to make sure they do the same. We recommend that we provide your Buyer with a Reservation Agreement to sign which will ensure that they offer a commitment to you.
How much does it cost? Both parties pay a Reservation Fee of £250 + vat. This secures a £2,000 commitment to you both from each other. Sawyer & Co receives no commission.
How does it work? Once the offer has been agreed, the Buyer and Seller both sign the agreement and are then bound by the terms within. If either party withdraw for any reason, other than what is agreed, then the other side is entitled to a compensation payment.
How much is the compensation payment? Whatever level of commitment that was agreed, min £2,000.
Who arranges this payment? Gazeal will be responsible to make the payment to the innocent party and then recover it from the defaulting party
How much deposit does the Buyer put down? The Buyer does NOT put down a deposit. Instead we ask for a Reservation Fee of £250 + VAT
For such a small amount why would the Buyer be committed? Although the amount of £250 + VAT is low, both parties are committed to a min of £2,000 if either breaks the agreement.
What happens if the Buyer withdraws due to a bad survey? This wouldn't be their fault? The agreement makes provisions for various scenarios that would mean there would be no penalty for withdrawal. Such as:
- Down Valuation due to survey not re-negotiable
- Bad Title
- Chain Break Down above the Seller or Below the Buyer
- General Reasons agreed by ‘Mutual Consent’ with Seller
- Inability to get a Mortgage
How can the Seller withdraw without penalty? There are numerous reasons for the Seller to withdraw without the potential liability such as:
- Incorrect information given by the Buyer as to their position.
- Agreed timescales not met by the Buyer
- Chain Break Down below the Buyer
- General reasons agreed by ‘Mutual Consent’ with the Buyer
What are the Timescales set out in the agreement? Both Buyer and Seller are free to decide the timescales. Any time can be agreed to a maximum of 6 months.
What happens if there is a delay? There is no problem with delays as long as they are communicated to each party. The Reservation Agreement can be extended by ‘Mutual Consent’ at any stage.
Does the Buyer have to prove an issue? In all cases where the Buyer is seeking to withdraw, they will have to prove that the issue is truthful via their conveyancer.
How does the Agreement work in a Chain? The agreement can be signed BUT NO PAYMENT IS TAKEN if the chain is not complete. Once complete then the Buyer can start the agreement by making their Reservation Fee payment. If at any point the chain collapses then the agreement simply ‘PAUSES’. The agreement is NOT DEPENDENT ON ALL OF THE CHAIN having a reservation agreement.
What happens when the agreement pauses? Either party can extend the agreement by ‘Mutual Consent’. In the event that there is no ‘Mutual Consent’ then either party can walk away with no penalty.
What happens if the timescales are not met? All pre-set timescales can be extended by ‘Mutual Consent’. In the absence of ‘Mutual Consent’ either party can walk away, without penalty, if there is no extension agreed.
We are all aware of the shortfalls of the property conveyancing process in the UK and so we feel that both these services provide a great opportunity for buyers and sellers to achieve greater efficiency and certainty in this process. Not yet resolved
Get in touch
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