OUTSTANDING CUSTOMER SERVICE

 

We’re incredibly proud to let you know that we’ve been recognised for our outstanding customer service by the biggest award scheme in the UK residential property industry – The ESTAS Customer Service Awards.

The ESTAS honours the best letting and sales agents in the UK based on research carried out amongst customers who are asked a series of questions about the service they have received from their agent during the home moving process.  With a record amount of entries there was stiff competition for us this year, with 40,000 customers completing one of the online ESTAS surveys.

ESTAS19 Landlords SHORTLISTED.pngLetting and Sales agents have been shortlisted in 24 regions around the UK.  The regional and national winners will be announced at the 16th annual ESTAS ceremony at the Grosvenor House Hotel in London on 10th May.  The awards will be presented by TV property expert Phil Spencer in front of 1,000 of the UK’s top property professionals, Spencer said “The ESTAS are special because shortlisted and winning firms are selected purely on the service delivered to customers and I don’t think there can be a greater honour in the industry (or in any industry for that matter) than to receive an award based on that mantra.”

Simon Brown, founder of The ESTAS says “At ESTAS we’re proud to say we believe in old fashioned values like customer service. We know how hard it is to deliver it - week in week out - that’s why we put the spotlight on property firms who are committed to providing excellent service. The ESTAS brand can help generate consumer trust for all property professionals involved in the home moving process.”

Commenting on our achievement, Chris Sawyer said this was a great example of “more great work by our fantastic team. These awards are solely based on customer feedback/experience. Well done everyone!!”

To experience our five star customer service for yourself contact us now on 01273778844 and let us help get you moving.